Business Analyst (Labs Team)

November 4, 2021

The Opportunity

If you are passionate about creating great software and want to work somewhere, which favours pragmatic focus on being effective and doing things well, then NovaFori could be the place for you.

To be successful in this role you will need excellent communication skills and be able to build trusting relationships across internal and external stakeholders.

Key Accountabilities

We are a growing organisation and we ask everyone to roll their sleeves up and get on with what needs doing, regardless of their role. However, in general, you will be:

  • Assisting the Product Owner to ensure requirements are clearly documented and can be estimated and worked on by development teams.
  • Collaborating with development teams to refine user stories and acceptance criteria, including identifying technical, unspoken and non-functional requirements.
  • Discovering client processes and analysing, mapping and validating their current and to-be workflows, user journeys, systems, platforms and frameworks.
  • Using proven tools and techniques such as Impact Maps, Story Maps, user process flows, Kano and MoSCoW analysis, to elicit, document and prioritise requirements.
  • Gathering and generating insights to advocate data-driven recommendations.
  • Providing business analysis support to the product owner, business sponsors, SMEs and testers.
  • Discovering the root cause(s) of pain points and turning problem areas into business opportunities for improvement & enhancement.
  • Facilitating workshops with a wide range of attendees at all levels of seniority.
  • Sharing knowledge and expertise across teams.


We know that the role of business analyst can differ across organisations, but we expect you to provide examples of how you have done the following at previous organisations:

  • Worked with agile engineering teams to successfully deliver software.
  • Used excellent communication skills to clearly articulate your ideas to both technical and non-technical audiences.
  • Demonstrated a strong focus on high-quality customer experience for either internal or external customers.
  • Shown outstanding analytical ability to solve complex problems.
  • Managed and resolved conflict with stakeholders.
  • Driven continuous improvement and innovation within and across teams.

Additionally, we would like to see at least:

  • 3+ years’ experience in similar role with demonstrable experience working with Agile development teams and stakeholders at varying levels of seniority.
  • Educated to degree level or equivalent work experience.
  • Experience with digital eCommerce projects.

Nice to Have

Skills & Qualities

Some of the skills and behaviour we are keen to see in a candidate:

  • We do not micro-manage, so you should be able to manage your own workload.
  • Ambition to grow in your role and be able to use your drive, creativity, and initiative to move the team and organisation forward.
  • Be curious and motivated.o Have team-working as a priority and drive constant improvement on collaboration.
  • Actively elicit and provide feedback to drive continual self-improvement in yourself and others.
  • A leader of workshops, whiteboards and post-it notes (physical and digital).


The role will report to the Head of Delivery.

You will liaise closely with the Product Management team which includes Product Owners, Project Managers and Solutions architects and will be working directly with our London and Malaga based development teams primarily using the Scrum framework.

Get Rewarded

We pride ourselves on listening to all our employee’s needs and we have developed our benefits package to reflect this. We currently offer:

  • Competitive Salary (negotiable depending on experience)
  • 25 days annual leave
  • Your birthday off
  • Contributory Pension scheme
  • Private health scheme
  • 4 x salary Life Assurance
  • Employee Referral Scheme
  • Learning and development opportunities

What is it like to work for NovaFori?

NovaFori have offices in London and Malaga and are currently a team of around 70+ people, with plans to grow as a result of major projects in the pipeline. The new London office is tailored for the needs of our innovative teams and works on a hybrid model combining remote work with an average 2 days a week in the office, whilst on-going production teams are based in Spain.

Learning and Development.

Your career path does not have to be linear at NovaFori. We will support you on whatever journey you wish to take.

Agile Development.

We are committed to Agile and encourage continuous improvement in all aspects of our business. Great people to work with and a fun place to work. You will work with smart people like you, who are progressive and open minded.

Be part of something important.

We are using marketplace design and technology to disrupt multibillion-pound industries, from commodities to logistics. Be part of it!

About Us

About NovaFori: We are a cutting-edge technology company based in London and Malaga, with a decade of experience in combining business analysis, marketplace design, development, and data science. Our technology supports B2B and B2C clients in Europe, North America, and Asia, with over $11bn GMV transacted through our platforms since inception.

Our Platform: Our auction and trading platform, powered by data science, is deployed across multiple industries, including commodities, financial services, logistics and procurement. The technology platform is flexible, scalable, and modular, designed with a B2C user experience and supports the complex product attributes of the B2B world.

Data Science: We leverage data by using machine learning algorithms to understand what is happening in the market, predict future trends and optimise marketplace performance.

Application process

To apply, please submit a cv, with a covering letter outlining your suitability for the role and details of your current salary and remuneration package to